Australian internet provider iiNet confirms major data breach affecting 280,000+ customers after hackers used stolen employee credentials to access order management system. TPG CEO apologises "unreservedly" as investigation continues.
HR giant Workday confirms data breach affecting 70+ million users worldwide after hackers infiltrated third-party CRM platform via social engineering. Attack part of broader ShinyHunters campaign targeting major corporations through Salesforce systems.
British telecom giant Colt Technology Services confirms WarLock ransomware attack affecting global operations across 40 countries. Hackers demand $200,000 for stolen data including employee salaries and customer information.
Advanced Holiday Scams: How Technology is Shaping New Threats
Australians face rising cyber scams during holiday shopping, with scammers using AI-driven tactics like phishing and deepfakes. Spending $70B online puts consumers at risk, as reports show $30.7K average losses. Visa's new measures push beyond SMS OTPs to combat fraud. Stay vigilant.
With Black Friday sales kicking off the end-of-year shopping frenzy and Christmas sales now in full swing, Australians are facing an alarming surge in cyber scams designed to exploit this peak shopping season. The Australian Competition and Consumer Commission (ACCC) and the Australian Federal Police (AFP) have issued urgent warnings about the growing sophistication of these scams. Leveraging advanced technologies, scammers are preying on shoppers who are projected to spend nearly $70 billion, much of it online, during this period. The financial risks posed by these scams extend well beyond the festive season, emphasizing the need for heightened vigilance.
Scammers are increasingly deploying artificial intelligence (AI) to make their schemes more convincing. AI-generated phishing messages closely mimic legitimate communications, while deepfake technology is being used to create highly realistic video and audio impersonations of trusted individuals. Additionally, fake retail websites and QR code phishing tactics are being used to trick consumers into providing personal and financial information.
According to the Australian Cyber Security Centre’s (ACSC) 2023–24 Cyber Threat Report, identity fraud, online shopping scams, and banking fraud collectively account for a significant portion of cybercrimes, with the average financial loss per incident now reaching $30,700. In response, Australian banks and government agencies, including the Commonwealth Bank’s anti-scam intelligence loop and the Australian Banking Association’s Scams Prevention Framework, are stepping up efforts to protect consumers. The AFP’s Operation Firestorm and its public call for caution underscore the importance of staying alert and informed during this high-risk shopping season.
Visa Mandates Shift from SMS OTPs to Combat AI-Driven Fraud
Visa has unveiled its Security Roadmap for Australia 2025-2028, requiring Australian financial institutions to transition away from SMS One-Time Passwords (OTPs) as the sole factor for payment authentication. This move addresses the rising threats posed by AI-driven fraud and sophisticated scams, with October 2026 set as the compliance deadline. The roadmap mandates advanced authentication measures like biometric verification, in-app authentication, app-to-app flows, and passkeys, leveraging multiple devices to fortify the payment ecosystem against evolving cyber risks.
Generative AI and machine learning technologies, coupled with the growing reliance on e-commerce, have created new vulnerabilities in payment systems, particularly exploiting human error. In 2023, Australians reported scam losses of AUD 2.7 billion across 601,000 cases, with scammers intensifying attacks during high-activity periods like the holiday shopping season.
Visa’s Martyna Lazar warned of increasingly sophisticated tactics by cybercriminals, such as social engineering and phishing, to manipulate consumers into sharing OTPs. This exploitation enables fraudulent transactions, resulting in financial and emotional stress.
The Security Roadmap outlines six strategic pillars to reinforce Australia’s payment security, including preventing automation-based enumeration attacks, advancing fraud management technologies, adopting risk-based security frameworks, and securing digital payment systems with robust protocols. Lazar urged Australians to stay vigilant, particularly during peak holiday periods, advising against sharing sensitive information through SMS or responding to suspicious links.
Visa’s collaboration with financial institutions, merchants, and consumers aims to strengthen resilience and outpace the ever-evolving threat landscape.
Cyber incidents in the Asia-Pacific have surged 29% in the past year, with Australia facing major breaches at the University of Western Australia and Qantas. Manufacturing is the top target, deepfakes are on the rise, and experts warn the region is in a digital arms race demanding urgent action.
Qantas has confirmed a cyberattack exposing data from six million customers. Cybersecurity experts link the breach to the Scattered Spider group, known for targeting critical infrastructure. The incident highlights rising threats across the global aviation sector.
Asia-Pacific faced over one-third of all cyberattacks in 2024, making it the world’s top target. From manufacturing breaches to talent shortages and rising ransomware, CNC investigates how a region of digital ambition became cybercrime’s global epicentre.
AI is fueling a new wave of cyber threats—but it's also powering the tools to stop them. From privacy concerns and energy strain to predictive security and autonomous defence, this article explores how businesses are adapting to the dual impact of AI in 2025.
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